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By Sunbright Toys Editorial Published October 15, 2024 6 min read
5 Questions to Ask Your Toy Supplier Before You Sign a PO

5 Questions to Ask Your Toy Supplier Before You Sign a PO

The purchase order is the moment of truth. These five questions reveal more than any catalogue can.

After sampling and negotiation, the purchase order is the moment of truth. Five questions to ask before you sign — and what the answers reveal:

**1. "What is the per-piece price at 1,000 / 3,000 / 10,000 pcs?"** A serious supplier will give you a tiered quote. If the price barely moves with volume, the margins are padded.

**2. "What is the lead time from PO to ex-factory?"** 30–45 days for plush and wooden toys is normal. Anything under 20 days is suspicious. Anything over 60 days is a capacity warning sign.

**3. "Can you share two recent buyer references in my market?"** Not just a logo slide. Names, SKUs, and a contact. We provide references on request for any of our long-term partners.

**4. "What is your AQL standard for pre-shipment inspection?"** AQL 1.0 / 2.5 (general) and 4.0 (cosmetic) is the industry standard for toys. If they don't know what AQL is, walk away.

**5. "What happens if a shipment fails inspection?"** A clear re-work or replacement policy. The right answer is "we re-work at our cost, or refund/replace within 14 days." Avoid any supplier whose answer is "that never happens."

**Bonus tip:** Always visit the factory in person before your first order. The cost of a flight is nothing compared to the cost of a missed delivery window.
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Sunbright Toys Editorial

The B2B content team at Sunbright Toys. We write practical guides on toy safety, sourcing strategy, and factory operations based on 18 years of manufacturing experience in Dongguan, China.

40+ articles published · Updated bi-weekly

FAQ

Common questions about this topic

Answers to questions B2B buyers, importers, and brand owners ask us most often after reading this article.

Where can I get a copy of the certifications you mention?

We provide EN71, ASTM F963, CE, CPSIA, and ISO 8124 test reports from accredited labs (SGS, Intertek, Bureau Veritas) with every shipment. Request the latest version of any certificate by emailing sales@sunbright-toys.com.

Do you offer free samples before I commit to a production order?

Yes. We produce a pre-production sample in 7–10 days for most lines. Sample costs are refundable against your first purchase order. We pay return shipping for samples of the buyer’s freight.

What is the typical lead time from PO to ex-factory?

30–45 days for plush and wooden toys after sample approval. The exact lead time depends on quantity, packaging complexity, and whether mould modifications are required.

Can I customise the materials and packaging?

Yes. Colour matching is available from 3,000 pcs. Custom logo and packaging are available from 1,000 pcs for most lines. Mould modifications require a larger commitment and tooling amortisation.

What payment terms and shipping options do you offer?

Standard terms are 30% T/T deposit with balance against B/L copy. We ship FOB Shenzhen by default, with EXW, CIF, and DDP options available on request.

Need a custom quote?

Let’s discuss your project

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